Who we are?
The contents on this website are a legal entity established under the law of Kenya.
How does it work?
Our site is a platform that allows users (the “Customers”) to buy and sell merchandise from different vendors accros the Kenya. We try to ensure that all sellers are genuine.
Clients using our services are also entitled to receiving certain communication from us from time to time.
While placing an order, kindly use a valid email address or phone number where you can be reached. This ensures that we contact you if need be. Providing false personal information is a violation of this these Terms and Conditions.
When you upload, send or receive files to or from this website, you grant us an irrevocable license to use, store and reproduce the content. This may be via translations or adaptations.
Delivery and Copyright
We shall not be liable for any type of delivery issues which are beyond our control, such as failure to reach buyer at the specified time. If you discover that wrong item was delivered to you disguised as original, our Money-Back Guarantee is invoked.
Release of funds by the Customer is deemed as completion of the order to the satisfaction of the Customer. If there are no complaints received within 72 hours, the order payment is automatically paid to the vendor.
MONEY BACK GUARANTEE
This is a service that enables clients get refunds for goods not delivered. In this context, clients are offered 3 business days (72 hours) to request a refund in case one is dissatisfied with the Outcome. Once this Period is over, we will not provide a refund.
If you return an item, Kindly also grant us some time to test the item and investigate your claim.
You expressly agree that you are at your own risk of using or not being able to use this website or its services. We may change these terms and conditions at any time without notice. Your use of this website and its services will be deemed as your consent to such amendments. If you do not agree with any introduction of these terms and conditions, please do not use this website and its services. We do not promise to update the website and its content. Any oral advice or written information provided by us, our employees, licensors, etc. does not constitute a guarantee; you should not rely on such information or advice.
If you have any questions or concerns about these Terms and Conditions, Kindly write to us via email to [email protected]